Course curriculum

    1. Welcome to Startup PH Training's First Online Course!

    2. How to use this course

    3. Before we dive into the lesson. Help me practice what I preach and get to know you a bit better

    1. Stop Building! Begin by Understanding

    2. How to Gain Empathy for Our Customers

    3. Introducing the Customer Persona

    1. Step 1: Set Your Interview Objectives and Agenda

    2. Step 2: Prepare your Introduction

    3. Good and Bad Questions

    4. Quiz: Determine if the following questions are good or bad

    5. Step 3: Prepare the Key Questions

    6. Note Taking Tips

    7. Step 4: Find Your Respondents

    8. Step 5: Practice, Iterate, Go!

    9. Before you go...

About this course

  • Free
  • 15 lessons
  • 0.5 hours of video content

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